Frequently Asked Questions

Captivating Calligraphy offers live calligraphy, engraving, and heat foiling for brand activations, corporate events, and weddings. In the studio, I take custom orders for envelope addressing, place and escort cards, vows, and engraving on glass, tumblers, and fragrance bottles. I also teach calligraphy workshops for private groups and partner events.

Captivating Calligraphy is based in the greater Atlanta area. Travel is available for weddings, brand activations, and select projects. Travel fees and logistics are quoted based on location, scope, and timeline.

Advance notice is strongly recommended. Weddings and brand activations are often booked several months in advance, particularly during peak seasons. In-studio commissions vary based on scope and availability.

All projects begin by submitting an inquiry through the website. Each inquiry is reviewed individually, and you will receive next steps or a custom proposal if the project is a good fit.

A consultation is not required for every project. Most details are gathered through the inquiry form. If additional clarification is needed, you may be contacted before a proposal is prepared.

Dates are reserved once a proposal is approved, the contract is signed, and the required retainer is received. Availability is not held without a confirmed booking.

Plans shift, and that’s okay. Let us know as soon as possible. Small adjustments can often be made depending on timing. Bigger changes to quantities, timeline, or scope may need an updated proposal and fees.

Every project is quoted individually. Pricing depends on the service, scope, timeline, materials, and staffing, and live events are priced differently from studio work. Once we review your inquiry, we’ll send a custom proposal.

Yes. All projects are quoted individually. A custom proposal is prepared after your inquiry is reviewed.

We accept debit and credit cards and ACH bank transfers. Payment schedules and due dates are outlined in your contract.

Retainers are non-refundable because they hold your date and the time set aside for your project. Once that spot is reserved, we turn away other work for it.

Proofing availability depends on the service and timeline. When applicable, proofing details are outlined in your proposal.

Clients are responsible for verifying spelling, punctuation, and all submitted text. Approved proofs and final submissions are considered accurate for production.

Delivery methods vary by project and may include studio pickup, courier service, shipping, or on-site completion. Delivery details are confirmed prior to completion.

Rush work may be available on a limited basis and is subject to availability and additional fees.

Any changes to timelines, quantities, or scope must be communicated as soon as possible. Adjustments are subject to availability and may affect pricing or staffing.

Yes. Captivating Calligraphy carries appropriate business insurance and can provide documentation upon request for events or venues.

Yes! Loren teaches calligraphy workshops for private groups and partner with venues and brands on hosted classes.