Yes, a signed contract is required before any project begins. This ensures clear expectations for both parties and protects the integrity of the agreement.

Yes, a non-refundable 50% deposit is required along with a signed contract to secure your project or event on my calendar.

Visa, MasterCard, American Express. I do not accept cash or checks.

If you need to cancel your order, please notify me as soon as possible. The non-refundable retainer fee will be forfeited, as it covers time reserved for your project and potential opportunities declined. If work completed at the time of cancellation exceeds the retainer amount, you will be responsible for the additional costs.

Yes, if you are local to Atlanta, you can opt to meet in person to drop off your envelopes or materials for a fee. This service can be added at the time of booking.

If you need additional envelopes addressed after your original order has been completed, a flat $25 setup fee will apply. Please add the extra guest names and addresses to the CC Address Template file and send it to me. Once completed, the additional envelopes will be mailed to you via USPS.

Yes, after 48 hours of delivering the completed order, any unused envelopes/items will be mailed to you via USPS.

Yes, rush orders can be accommodated based on availability. Any order with a due date of fewer than 10 business days (excluding weekends) from the date all information and materials are received is considered a rush job. The turnaround time will vary based on the project’s size and scope. A 40% rush fee will be applied to the total invoice. Contact me to check availability.

I currently do not offer these services at this time.

As soon as possible! You don’t want to wait until the last minute to book your calligraphy services because you may experience one of two scenarios:

1. the calligrapher is booked and does not have the availability to meet your tight deadline or
2. additional Rush Fee which typically range between 15 – 30% of the total order depending on the calligrapher.

It is also important to take into consideration how soon before the wedding date your invitations should be mailed as well as the amount of time needed for designing the proof, approval and printing. Contact me today to check for availability to meet your desired completion date.

Standard etiquette is to mail your wedding invitations 6-8 weeks prior to the wedding date. Please keep this in mind when booking calligraphy services to ensure you have enough time for the calligraphy to be completed before the 6-8-week mark.

Unfortunately, I cannot, as a signed contract and non-refundable retainer fee must be received prior to any work being done, this includes designing of a proof.

The price of the design includes up to two changes. If you still need additional changes after the second edit, an additional design fee will apply.

All proofs are digital and will be sent to you via email.

You can expect to receive the first design proof within 5 business days of your project start date (contract and non-refundable retainer fee must be received prior to any work being done). You will have 1-2 business days to approve the design or provide a request for revisions. Please allow 5-7 business days for the final digital files to be sent to you.

I currently do not offer stuffing services at this time.

It’s best to book as early as possible—ideally around the same time you order your invitations. This ensures ample time to complete your envelopes and avoids last-minute scheduling conflicts. Waiting too long may result in:

• The calligrapher being fully booked and unable to meet your deadline.
• A Rush Fee of 20–30% of the total order, depending on the urgency and calligrapher’s availability.

Key Timing Considerations:

• Wedding Invitations: Experts recommend mailing them 6–8 weeks before your wedding.
• Envelope Calligraphy: The standard turnaround for 100 envelopes is 5–7 business days, plus shipping if applicable.
• Custom Wedding Vows: Typically completed within 1–2 weeks, depending on length and details.

Booking early helps ensure a smooth and stress-free experience!

No problem! You can secure your spot on my calendar by signing the contract and paying the non-refundable deposit. I can begin with the names you already have, and you can send the remaining guest names as soon as they are finalized.

Pricing varies based on the calligraphy style and specific project details. Please visit my Pricing Page or contact me directly for a quote tailored to your needs.

Yes. Upon booking, you will receive the CC Guest Address Template to input your guest names and addresses. Your list must be in alphabetical order to facilitate any last-minute changes or additions.

Since calligraphy will be written exactly as submitted, please double-check all spelling, salutations, and abbreviations. If you prefer full words instead of abbreviations (e.g., Street instead of St., Apartment instead of Apt.), ensure they are typed out accordingly.

Handwritten lists will not be accepted.

Yes! An Envelope Addressing Etiquette Guide will be included in your Client Welcome Packet to assist you with proper formatting and etiquette.

The standard turnaround time is 5–7 business days per 100 envelopes, depending on the level of detail required and my current workload. Please contact me as soon as possible to check availability.

Important: Delays in receiving materials or the final guest list may push back the completion date or require a rush fee to maintain the original timeline.

I recommend ordering at least 20% extra to account for any mistakes, last-minute changes, or additional guests. For example, if you are mailing 100 invitations, you should order 120 envelopes to ensure you have enough.

I do not typically provide envelopes/paper goods. However, if you would like me to purchase them for you, please mention this in your initial inquiry. The cost of materials will be added to your invoice.

Yes! Simply send me an invitation along with your envelopes, and I will do my best to match the ink color. Please refer to the pricing details for envelope addressing with custom ink.

Absolutely! Your guest names and addresses will be used solely for completing your project. The list will be securely deleted or destroyed three months after project completion.

Yes, rush orders can be accommodated based on availability. Any order with a due date of fewer than 10 business days (excluding weekends) from the date all information and materials are received is considered a rush job. The turnaround time will vary based on the project’s size and scope. A 40% rush fee will be applied to the total invoice. Contact me to check availability.

The client is responsible for all shipping costs. Once your order is complete, I will send a final invoice that includes return shipping fees. Unless you specifically request rush shipping, I will select the most economical shipping method, and you will receive a tracking number.

Absolutely! Simply provide them with my mailing address and ensure they include your full name and return address on the packing slip for easy identification.

Mailing Address:

Captivating Calligraphy
ATTN: Loren Chestnut
375 Rockbridge Road NW
Suite 172-141
Lilburn, GA 30047

I currently do not offer these services at this time.

If you find any errors, please email me within 48 hours of receiving your order.

• Mistakes on my part will be corrected at no additional charge.
• Mistakes due to incorrect information provided (e.g., misspellings, wrong addresses) will be charged at the original rate.

Corrected or additional envelopes will be mailed via USPS once completed.

After the 48-hour window, any rework will be charged at the original rate plus a $25 setup fee.